Privacy and Confidentiality

As part of the NHS we take your privacy and the confidentiality of your personal details and health records very seriously.

This website is owned and controlled by the Forum Health Centre (Dr S Thevendra and Partners). The confidentiality and privacy of your information is important to us and any personal information you give us will only be used in accordance with the requirements of the Data Protection Act 1998 and the NHS Confidentiality Code of Practice.

We will not store personal information about people who visit this site unless they provide contact information or use one of our on-line services.

If you provide personal information in order to use one of our services on this website it will not be shared with any third party without your consent unless required by law.

We undertake not to share any of your information with other parties without your express persmission and any information provided by you will be used only in direct connection with your health care.

We will not share your email address with any other person or body, although it will be retained in your medical records in order that we can contact you if we need to in connection with your care or treatment.

ACCESS TO PERSONAL INFORMATION – Patients are advised that their personal information and records are treated on a confidential basis at all times. However, we have an obligation to share patients information with other health professionals for care purposes and to address requests such as Health Authority audits. Patients are therefore reassured that anonymity is maintained wherever possible.

Please be aware however, that whilst the repeat prescription request page is hosted and stored on a secure server, the data is transmitted by email to our dedicated NHS email address. Like all such systems there is always a potential risk that data may be intercepted, and you should be aware of that risk and use other means of communication if you are in any way anxious about that risk.